Privacy Policy | J&J Security

Privacy Policy and Disclaimer

Privacy Statement

Welcome to the Bitran Group Ltd T/As J&J Security, (J & J) website (the “Site”). J & J takes the protection of an individual’s privacy seriously and we have set out our Privacy Statement below to keep you up-to-date on what information we gather about you and how we use that information. This Privacy Statement may be updated, so please check back from time to time for any updates. By using our Site, you agree to the terms set out in this Privacy Statement and to our use of cookies as described below. If you do not agree with these terms, please do not use the Site.

Gathering information

Depending on how you use our Site, we may gather and store different types of information about you. We collect personal information through the Site such as your name and email address when you submit it to us for certain products and services.

We also collect information about your computer browser, including the computer’s IP address and a person’s location, browser type, operating system, and the web pages you visit. If you access our website from a mobile or other device, we may collect a unique device identifier contained in that device. This information allows us to display or format relevant content and services for that device.

How do we use your data?

We use information about you in the following ways:

To process orders that you have submitted to us;
To provide you with products and services;
To comply with contractual obligations we have with you;
To help us identify you and any accounts you hold with us;
To enable us to review, develop and improve our website and services;
To provide customer care, including responding to your requests if you contact us with a query;
To administer accounts, process payments and keep track of billing and payments;
To detect fraud and to make sure what you have told us is correct;
To carry out marketing and statistical analysis;
To review job applications;
To notify you about changes to our website and services;
To provide you with information about products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and
To inform you of service and price changes.

Retention periods

Any personal data we collect about you we will keep for the entire duration of the period

that you are a customer of J&J Security. We will keep your data only for as long as we need to, in accordance with applicable laws.

Upon termination of our relationship or the closure of your account, we may retain your data for up to 7 years. We may not be able to delete your data before this time due to our legal and/or accountancy obligations.

We assure you that your personal data shall only be used for the purposes stated herein.

Who has access to your personal data?

Here is a list of all the ways that we may use your personal data and how we share the information with third parties. For clarity, we have grouped them into the specific products and services that we offer:

Product supply and provisioning

When you buy a product or service from us, we will process your data for administration, billing, support and the provision of products and services. We may also share your data with our suppliers, couriers and other parties required for us to supply and ship products and services to you.

Where we store your personal data

All information you provide to us is stored on our secured CRM systems and servers within the company premises and backed-up remotely in the EEA.

The EEA has agreed to abide by European levels of data protection in respect of the transfer, processing and storage of any personal data. By providing your data to us, you agree to this transfer and storage.

As the transmission of information via the internet is not completely secure, we cannot guarantee the security of any data transmitted to us by you and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Any sensitive data (payment details for example) are encrypted and protected.

Where we have given you (or where you have chosen) a password which enables you to

access our on-line systems (web site quotation system on-line), you are responsible for keeping the password confidential.

Security

We are committed to keeping your information safe and secure and we employ appropriate technical and organisational security measures to prevent the loss of or unauthorised access to your information.

Requests related to your Personal Information

You can contact us any time to find out what information we hold about you or to request a copy. If you require us to delete your personal data, you should notify us. If you feel that our information is inaccurate or incorrect, we will be happy to correct it.

If you wish to request any of the above or if you have questions regarding our use of your personal information, you should contact our Managing Director.

Visitors to the Site

If you are browsing our Site, we may gather anonymous information about where you are and how you navigate and use our Site. We will use this information to improve the functioning and user-friendliness of the Site and so that we can keep track of traffic on the Site.

“Contact us”

If you visit the “Contact Us” section of our site and fill in the information requested in the “Get in touch or request a free survey” we will use your information to deal with your queries and to respond to you. We may store the information you provide for future reference in order to assess how well we provide our service to you and others on an on-going basis.

If you write to, call or email us, we will use your details to respond to you and will keep a record of your correspondence with us.

Sharing information

We will not share your information with third parties without your consent, unless required by law or governmental authority.

Cookies Statement

This Site uses cookies. A cookie is a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a preference file created by a software application. Cookies perform a number of different functions. Some cookies are essential to deliver our Site and services to you. Cookies can be “persistent”, remaining on your device after you have left the Site or can be “session” cookies that are deleted when you close your internet browser. You can use your browser settings to manage your cookie preferences but please note that in doing so, some functionality of the Site might not be available or might not work as effectively.

J & J will not personally identify visitors and will not use cookies to contact you. J & J is committed to respecting your privacy at all times.

Liability

We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our General Terms and Conditions:

Data Breaches

In the event of a data breach, we will ensure that all obligations and requirements under applicable data protection laws are met, and appropriate declarations made where necessary.

Should you have any questions or concerns about how we use your personal information, please do not hesitate to contact us as outlined above.

Your right to make a complaint

If you are unhappy with our management of your personal data, you have the right to complain directly to the Information Commissioner:

https://ico.org.uk/concerns/

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 0303 123 1113