Depending on how you use our Site, we may gather and store different types of information about you. We collect personal information through the Site such as your name and email address when you submit it to us for certain products and services.
We also collect information about your computer browser, including the computer’s IP address and a person’s location, browser type, operating system, and the web pages you visit. If you access our website from a mobile or other device, we may collect a unique device identifier contained in that device. This information allows us to display or format relevant content and services for that device.
How do we use your data?
We use information about you in the following ways:
Any personal data we collect about you we will keep for the entire duration of the period
that you are a customer of J&J Security. We will keep your data only for as long as we need to, in accordance with applicable laws.
Upon termination of our relationship or the closure of your account, we may retain your data for up to 7 years. We may not be able to delete your data before this time due to our legal and/or accountancy obligations.
We assure you that your personal data shall only be used for the purposes stated herein.
Who has access to your personal data?
Here is a list of all the ways that we may use your personal data and how we share the information with third parties. For clarity, we have grouped them into the specific products and services that we offer:
Product supply and provisioning
When you buy a product or service from us, we will process your data for administration, billing, support and the provision of products and services. We may also share your data with our suppliers, couriers and other parties required for us to supply and ship products and services to you.
Where we store your personal data
All information you provide to us is stored on our secured CRM systems and servers within the company premises and backed-up remotely in the EEA.
The EEA has agreed to abide by European levels of data protection in respect of the transfer, processing and storage of any personal data. By providing your data to us, you agree to this transfer and storage.
As the transmission of information via the internet is not completely secure, we cannot guarantee the security of any data transmitted to us by you and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Any sensitive data (payment details for example) are encrypted and protected.
Where we have given you (or where you have chosen) a password which enables you to
access our on-line systems (web site quotation system on-line), you are responsible for keeping the password confidential.
We are committed to keeping your information safe and secure and we employ appropriate technical and organisational security measures to prevent the loss of or unauthorised access to your information.
Requests related to your Personal Information
You can contact us any time to find out what information we hold about you or to request a copy. If you require us to delete your personal data, you should notify us. If you feel that our information is inaccurate or incorrect, we will be happy to correct it.
If you wish to request any of the above or if you have questions regarding our use of your personal information, you should contact our Managing Director.
Visitors to the Site
If you are browsing our Site, we may gather anonymous information about where you are and how you navigate and use our Site. We will use this information to improve the functioning and user-friendliness of the Site and so that we can keep track of traffic on the Site.
If you visit the “Contact Us” section of our site and fill in the information requested in the “Get in touch or request a free survey” we will use your information to deal with your queries and to respond to you. We may store the information you provide for future reference in order to assess how well we provide our service to you and others on an on-going basis.
If you write to, call or email us, we will use your details to respond to you and will keep a record of your correspondence with us.
We will not share your information with third parties without your consent, unless required by law or governmental authority.
We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our General Terms and Conditions:
In the event of a data breach, we will ensure that all obligations and requirements under applicable data protection laws are met, and appropriate declarations made where necessary.
Should you have any questions or concerns about how we use your personal information, please do not hesitate to contact us as outlined above.
Your right to make a complaint
If you are unhappy with our management of your personal data, you have the right to complain directly to the Information Commissioner:
Information Commissioner’s Office
Tel: 0303 123 1113
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